System Status: Operational
View Detailed StatusWhat's included in your support
Complete support to ensure maximum performance of your MandaZap
Dedicated Technical Support
Specialized team available to quickly resolve any technical issue
- Response within 2 business hours
- Support via email and WhatsApp
- Direct access to developers
Continuous Updates
System always updated with the latest features and security fixes
- Automatic updates
- Monthly new features
- Priority security patches
24/7 Monitoring
Infrastructure continuously monitored to ensure maximum availability
- 99.9% uptime
- Proactive problem alerts
- Daily automatic backup
Complete Documentation
Detailed guides, tutorials and best practices to get the most out of MandaZap
- Step-by-step guides
- Complete API reference
- Updated knowledge base
Training and Onboarding
Complete training for your team to use all system features
- Personalized onboarding
- Tutorial videos
- Monthly webinars
Security and Compliance
Data protection and compliance with Brazilian and international regulations
- GDPR compliant
- End-to-end encryption
- Official Meta certification
System Status
Real-time monitoring of MandaZap infrastructure
All Systems Operational
WhatsApp Business API
Uptime: 99.98%Operational
Message Server
Uptime: 99.95%Operational
Bitrix24 Integration
Uptime: 99.99%Operational
Webhooks and Callbacks
Uptime: 99.97%Operational
Dashboard and Interface
Uptime: 100%Operational
Database
Uptime: 99.99%Operational
To view complete status history and incidents
Support Channels
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Legal Information and Contact
Terms, policies and support channels